Shipping policy
Shipping Policy
Processing Time All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Shipping Rates & Methods We offer the following shipping options at checkout:
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Expedited Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | 1 business day | Calculated at checkout |
Free standard shipping is available on orders over $ 75.00.
Domestic Shipping We currently ship to all 50 US states, including Alaska and Hawaii. Delivery times may vary for remote locations.
International Shipping At this time, we do not ship internationally. If applicable, customers are responsible for any customs duties, taxes, or fees imposed by their country.
Order Tracking Once your order ships, you'll receive an email with a tracking number. You can use this to monitor your delivery status directly on the carrier's website.
Lost, Damaged, or Stolen Packages If your package is lost, arrives damaged, or is marked as delivered but not received, please contact us at bigmenapparel@gmail.com within 7 days of the expected delivery date. We'll work with the carrier to resolve the issue as quickly as possible.
Incorrect Shipping Address Please double-check your shipping address before placing your order. Big Men Apparel is not responsible for packages delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at [your email] and we'll do our best to make corrections before the order ships.
Delays While we strive to meet all estimated delivery times, delays may occur due to carrier issues, weather, or peak seasons. We appreciate your patience and will keep you informed if there are any significant delays with your order.
Contact Us For any shipping questions, reach out to us at: 📧 bigmenapparel@gmail.com 📍 12652 Bolivar Place Garden Grove Ca. 92843